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Hello Spiceheads,

I was wondering if you guys had a solution for a problem I have putted myself into after doing the complete reset of this Windows 10 Elitebook G1 (came with WIndows 8 PRO).

I replaced the computer by a newer generation and since I wanted to wipe all the data on the drive like I usually do (I usually follow steps blindly while reseting Windows by restarting the computer while holding the shift button) but now after the reset of this laptop, it rebooted and asked to insert a bootable drive and to disconnect all unbootable drives/devices

I have the SSD inside an external HDD/SSD Toaster so I can access the data on the unbootable drive which still have some Windows folder ( I have choosen the option to clean all drive on the SSD)

Is there a solution so I can get back my Windows 10 Pro product key inside the data that I have access to ?

For information : I do not know if the OS installed was following the upgrade from windows 8.1 to windows 10 or from a windows 10 pro product key, which would surprise me since we no not have Windows installation discs and devices.

We found 2 solutions to this question
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Sean Alvis
Sean Alvis said on Jan 09, 2014
I've done 10 HP all-in-one that came preinstalled with Win8 and a Surface Pro.  All were set the UEFI and I had to change that.  Another thing to be aware of, Windows 7 sp1 did not have most of the drivers for the all-in-one (thankfully the USB 2.0 still worked) and Windows 8 did not have the network drivers for the Surface.  So from what I've learned, get a copy of the Win7 drivers and save th... Read more »
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Edwin_Eekelaers
Edwin_Eekelaers said on Jan 24, 2016
IT decides what you get based on the version of Windows 7 you have.. If it was w7 home you get w10 home and so on... Here's a rough version of a table that shows what you get starting from what you had http://windows.microsoft.com/en-us/windows-10/upgrade-to-windows-10-faq# If you try to get a higher version then you need a new license.... Chris correct me if i'm wrong. Read more »
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Da_Schmoo
Ghost Chili
OP
Da_Schmoo

Download the Media Creation Tool, create the media on a DVD or thumb drive, install the OS, click SKIP when asked for the key.  It will automatically activate if Windows 10 was previously on that system.

https://www.microsoft.com/en-us/software-download/windows10

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5 Replies

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DragonsRule
Pure Capsaicin
OP
DragonsRule

valentingrolleau wrote:


I replaced the computer by a newer generation and since I wanted to wipe all the data on the drive like I usually do

I don't understand this part.  If you've replaced the computer you can't use the same OS, as the OEM license is tied to the original hardware.  The only exception would be if it was a retail license of 10, but you've said that's not the case.

0
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Da_Schmoo
Ghost Chili
OP
Da_Schmoo

I think he means the user's computer was replaced, this is the old one and he plans or did wipe it and now needs to reinstall the OS.

If that's the case and it had Windows 10 on it before, just use the Media Creation Tool from Microsoft, install the OS, skip entering in the product key and it should automatically activate assuming the hardware had Win10 on it before.

2
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valentingrolleau
Sonora
OP
valentingrolleau

I didn't swapped SSDs from computers, I just did a setup of a new one with fresh configuration and gave it to the user.

What I did is I took back the old computer from the user and did a reset so before I did a reset, both computers were two different entities with their own product number if I could say it like that.

I don't need any particulous data on the SSD, I just need the productkey or see if it is possible to do kind of a roll-back so I can re-reset it without deleting the whole OS

because its just like I had lost one licence of Windows 10 (We would've used the old computer as a loan when a user need a computer fast) I would've reconfigured it with a default user session but I cannot boot on it anymore and if I reinstall the OS, a product key will be needed.

There are still the recovery drive from HP but it is completly empty, as I did a full clean of all drives.

Thank you

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DragonsRule
Pure Capsaicin
OP
DragonsRule

Windows 8 and 10 have keys in BIOS.  If it had 10 on it, just install, as Da_Schmoo said and it will work.  Same with 8.

0
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Da_Schmoo
Ghost Chili
OP
Best Answer
Da_Schmoo

Download the Media Creation Tool, create the media on a DVD or thumb drive, install the OS, click SKIP when asked for the key.  It will automatically activate if Windows 10 was previously on that system.

https://www.microsoft.com/en-us/software-download/windows10

2
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